Personal data processing

We care about protecting your personal data. We have taken all necessary steps to ensure that your personal data is with us as much as possible.

I. Content and purpose of the document

This document contains information regarding the protection of personal data provided by visitors to the https://www.patnersreal.sk website, our clients and those interested in our services and products.

The purpose of this document is to provide clear information about how personal data will be handled.
We appreciate the trust you place in us to provide your personal data and therefore we process personal data carefully and comply with all applicable standards, in particular Regulation (EU) 2016/679, i.e. the General Data Protection Regulation, commonly known as GDPR. By clicking on the regulation number in the previous sentence, you will be taken directly to the text of this regulation and you will also find there the exact wording of the legal provisions, which we refer to in this text below.

The content that awaits you in this document:

Content and purpose of the document:

• Data Controller - who are we and how can you contact us?
• What personal data do we process and how do we obtain it?
• For what purposes do we process personal data, for how long and what entitles us to do so?
• Disclosure of personal data to others
• Information about your data protection rights
• Other important information for exercising your rights
• Personal data processing contract

II. Personal Data Controller - who are we and how can you contact us?

PARTNERS REAL s.r.o.
Urbánkova 70
040 01 Košice - municipal district Sever

Business ID: 45401241
Tax ID: 2022965384

Registered: District Court Košice I, Department Sro, vl.no.25064/V

Responsible person Ing. Ladislav Uzík - Managing Director (hereinafter referred to as "Administrator")

Contact e-mail: info@partnersreal.sk

III. What personal data do we process and how do we obtain it?

We process the data that you provide to us. In specific cases, this may include, in particular, the provision of data by filling in one of the forms on the website, entering data into an established user account on our website, providing data in the preparation of contracts and related documents and in connection with the implementation of contracts (i.e. in connection with the provision of services), in personal contact, by telephone, in writing, by e-mail or by other means of communication (text messages, messages in applications such as skype, fb messenger).

We also process data that you yourself publish on the internet and in particular on social networks (e.g. Facebook, Instagram, LinkedIn) and data from public registers (in particular for entering or checking your identification data in contracts).

If we need your consent to process certain personal data for specific processing purposes, then we will only process such data for that purpose with your consent.

You provide us with data voluntarily in principle, only in some cases we would not be able to provide you with some of our services without your data, we will always notify you of this in advance. You are only obliged to provide us with data if this is directly required by law.

Personal data may fall under the category of "ordinary personal data" or it may be a special category of data, i.e. sensitive data, where the law imposes stricter conditions for its processing.

A. COMMON PERSONAL DATA WE PROCESS:

Name, surname, title, address, date of birth, age, birth number, telephone number, e-mail, information about the services you have ordered, information about what services we have provided to you.

B. THE SPECIAL CATEGORY OF PERSONAL DATA ("SENSITIVE" PERSONAL DATA) THAT WE PROCESS:

We do not process sensitive personal data and if we need to process it, we will inform you in advance.

RECOMMENDATIONS FOR OUR SERVICES ON PARTNERSREAL.SK:

We only publish your recommendation (reference) for our services on the basis of your explicit consent to such use, which you allow us to do in your reply to the email itself, in which we ask for your permission. We only publish your first name and age with your consent and at any time, if you withdraw your consent, we will remove this data and the recommendation from the site and destroy your data.

COMMENTS ON OUR WEBSITE PARTNERSREAL.SK:

If you comment on our website, by pressing the "Submit Comment" button you agree to the processing of the personal data you provide in your comment (name, e-mail, your website), whereby only your first name, possibly also your surname (if you enter it) and the content of your comment is published. We do not use the personal data you provide for other purposes. You can withdraw your consent at any time.

CONTACT FORM FOR BROKER

If you contact the broker via the contact form provided for the property, by pressing the "Send" button, you agree to the processing of the personal data you provide in the form (name, e-mail, phone number). None of this data is published. The personal data you enter is only used for the purpose of contacting you by the broker. You can withdraw your consent at any time.

Our website www.partnersreal.sk is equipped with a secure protocol

IV. For what purposes do we process personal data, for how long and what entitles us to do so?

A. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF CONCLUDING A CONTRACT AND FULFILLING CONTRACTUAL OBLIGATIONS.

In order to be able to enter into a contract with you and deliver the services you have ordered, as well as to conduct related communication with you, we process the following common personal data: name, surname, title, address, telephone number, e-mail.

The legal title (authorization) for the processing of this data is directly the performance of contractual obligations under the contract concluded between us. Such an obligation may be the delivery of services, the sending of specific instructions prior to the course, etc. This does not have to be a contract concluded in a classic printed form, signed in manuscript. For example, it can also be a contract concluded verbally, by telephone or by filling in and submitting an order form on the website and our confirmation of such an order.

For this purpose, we process personal data for the duration of the contractual relationship between us. After the end of the contractual relationship, some data is then retained for the purposes of compliance with legal obligations or for legitimate interest purposes, as you will read in the following sections of this document.

B. PROCESSING OF PERSONAL DATA FOR THE PURPOSES OF OUR OR A THIRD PARTY'S LEGITIMATE INTERESTS.

A legitimate interest can cover a range of situations. We therefore inform you about the legitimate interests for which we process personal data:

The legitimate interest is the protection and proof of our rights and legal claims, in particular from concluded contracts or caused damage. For these purposes, we process personal data for a period of 5 years after the end of the contractual cooperation or our last contact, unless a contract has been concluded. This period is set with regard to the limitation periods for claims, taking into account that we may not become aware of a potential claim in court immediately at the moment it is made by the other party. For these purposes, data from contracts and our communications with each other are retained.

Furthermore, direct marketing is a legitimate interest. For the purpose of sending commercial communications, we will process the following personal data of our clients: name, surname, address, telephone number, e-mail. You can always easily stop the sending of commercial notifications to your mail by clicking on the link provided in the mail. Should we use the classic printed form or a phone call or one of the communication applications such as skype, messenger to send you our offer or information about our news, we will also respect this, as long as you let us know that you do not wish further contact.
In order to be able to offer you tailored products and services and to send you only offers and information that will not overwhelm you unnecessarily and will instead be beneficial to you, we have our database of contacts and personal data divided into several lists. For example, if you wish to receive information about our newsletter, your email contact will automatically be included in the "newsletter" database. Likewise, if you send us a message from the web, your contact will be included in the "ordered" type and, once paid, in the "paid" list, at which point the system will also automatically send you the electronic product or service you have ordered. Part of this automated processing is thus used directly for the fulfilment of our contractual obligations, part is used for normal marketing (i.e. falls under the category of legitimate interest). If this "sorting" of data is done on a large scale, in a very "specialised" way, then we would only be able to do it on the basis of your consent (which you can then withdraw at any time, as described in the next section of this document).

C. PROCESSING OF PERSONAL DATA ON THE BASIS OF YOUR CONSENT

If you give us your consent, we will process your personal data to send you our service offer. We will need your consent for this processing if you are not our client. Before you give us your consent, we will inform you of what data and for what specific purpose the processing will relate to. You can withdraw your consent at any time. However, if we also process some of your personal data on the basis of another legal basis (see A to C above), we will continue to process your personal data for those purposes after you withdraw your consent, as consent is not required for those specific purposes

V. Disclosure of personal data to others

We are assisted by other persons who act as processors to ensure that we comply with some of our contractual or legal obligations. Our business partners also comply with the data protection rules and we have entered into a contract with them for the processing of personal data.Business partners include: banks, management companies, financial advisory companies, district offices, cadastral departments, law firms, experts, etc.

Personal data will also be disclosed to the competent administrative authorities if we are required to do so by law (i.e. in particular in the case of an inspection where the authority is entitled to require the submission of certain personal data).

We do not share your data with third parties - we do not sell, trade or otherwise share your personal data with third parties

VI. Information about your other privacy rights

A. RIGHT OF ACCESS TO PERSONAL DATA

This is the right to confirm whether we are processing your personal data and, if so, to have access to that data and information about its processing.

B. THE RIGHT TO RECTIFICATION OF PERSONAL DATA

This is the right to have inaccurate personal data relating to you corrected without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by providing an additional declaration (in which you provide complete data)..

C. THE RIGHT TO ERASURE OF PERSONAL DATA (RIGHT TO BE FORGOTTEN)

In the cases provided for by law or the GDPR, you have the right to request that we delete your personal data without undue delay (in the GDPR, the grounds are set out in Article 17, including exceptions where deletion is not made).

D. THE RIGHT TO RESTRICTION OF PROCESSING

In the cases set out in Article 18 of the GDPR, you have the right to request that we restrict the processing of your personal data.

E. THE RIGHT TO DATA PORTABILITY

Under the conditions set out in Article 20 of the GDPR, you have the right to obtain your personal data and give it to another controller. If technically feasible, you have the right to request the transfer directly to another controller.

F. RIGHT TO OBJECT

Where we process personal data for legitimate interest purposes, you have the right to object to such processing and we will then no longer process the data unless our legitimate interest overrides your interests or rights and freedoms. If the legitimate interest is direct marketing, objecting will always result in the termination of further processing for direct marketing purposes.

G. THE RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISED AUTHORITY

If you believe that your data protection rights are being violated, you have the right to file a complaint with the Data Protection Authority. For more information about the Authority and data protection, please visit the Authority's website directly at www.uoou.sk.

Withdrawing consent is as easy as giving it. Either click the unsubscribe button in the email campaign or write to us at the contact email: info@partnersreal.sk.

VII. Other important information for exercising your rights

If you have further questions about the processing of your personal data by us, you can contact us by emailing info@partnersreal.sk by sending a message to this email or by sending a written request to our address listed in the introductory section of this document, you can also directly exercise your rights, which we describe in Article VI. Please note that in order to verify that the request is in fact made directly by you, we may contact you afterwards to verify your identity and the request in a reasonable manner. The same applies to any telephone or similar communications.